Franchise Facts Report → brands → Touching Hearts
Touching Hearts franchise — is it worth it?
Risk level — in the report
Touching Hearts, Inc.
Unlock what the free page above only hints at:
- The actual Item 19 earnings — reported average unit revenue, not just “disclosed.”
- How it compares — every number ranked against senior & home care peers (median & quartile).
- Litigation detail — each case, franchisee vs. corporate, with summaries.
- Outlet churn & the questions to ask — behind the net change above: closures, terminations, transfers, and what to put to the franchisor.
Figures above are as disclosed in Touching Hearts's most recent FDD (registered 2024). Source: California Dept. of Financial Protection and Innovation — Franchise Registration · filing app-31773. The risk level, the Item 19 figures, how it compares to peers, and the litigation & churn detail are in the full report.
How much does a Touching Hearts franchise make?
Touching Hearts is one of the franchisors that answers this on the record: its most recent FDD makes an Item 19 financial performance representation — actual unit earnings figures, disclosed by the franchisor itself. The average revenue Touching Hearts reports, what that figure does and doesn't include, and where it ranks against senior & home care peers are in the full report. See every senior & home care brand that discloses earnings in the Senior & home care franchises with disclosed Item 19 earnings ranking.
Touching Hearts franchise profit vs. revenue
Revenue is not profit. An Item 19 almost always reports sales — what a location takes in — not what an owner keeps. Out of that number come the royalty, the ad fund, rent, payroll, supplies and debt service. No FDD tells you a Touching Hearts franchise's profit, because profit depends on your site, your rent and how you run it — so treat any "Touching Hearts franchise profit" figure quoted elsewhere as someone's estimate, not a disclosure. The full report sets Touching Hearts's disclosed revenue against its total ongoing fee load, so you can see what that revenue has to cover before anything reaches you.
Touching Hearts lawsuits & legal history (FDD Item 3)
Touching Hearts's most recently filed Franchise Disclosure Document (2024) discloses no litigation in Item 3. That is a real signal rather than a gap: the FTC Franchise Rule requires a franchisor to disclose material litigation involving itself, its predecessors, parents, affiliates and management, so an empty Item 3 in a current filing means there was nothing it was required to report. It is worth reading alongside the churn numbers — a system can have a clean Item 3 and still be losing franchisees, which is what Item 20 shows.
Touching Hearts closures & failure rate
Before you sign, Touching Hearts will hand you a list of current owners to call as references — and they choose who's on that list. It won't include the owners who quit, got bought out, or were forced out last year. The FDD does report that number, even though the reference list leaves those people off. Below is what Touching Hearts's most recent filing shows, and whether it's normal for a senior & home care of this kind.
The closest thing an FDD has to a failure rate is Item 20 — outlet openings, closures, terminations and non-renewals, reported by the franchisor. Touching Hearts's latest tables show a stable franchised network. The actual closure and termination counts, and how Touching Hearts's churn ranks against senior & home care peers, are in the full report.
The actual Item 19 earnings, every figure ranked against senior & home care peers, litigation and churn detail — emailed as a PDF.
Who owns Touching Hearts?
Touching Hearts's franchise is offered by Touching Hearts, Inc. — the franchisor named on the cover of its most recently filed Franchise Disclosure Document (2024), and the entity a franchisee actually signs with. That name comes straight off the filing at CA DFPI; it identifies the franchisor, not necessarily the ultimate parent company behind it.
Other senior & home care franchises
Anyone weighing Touching Hearts is really weighing it against the other brands their money could go into. These are the closest by total initial investment (FDD Item 7), each with its own FDD-based page.
Touching Hearts franchise — frequently asked
Who owns Touching Hearts — who is the franchisor?
Touching Hearts's most recently filed FDD (2024) names Touching Hearts, Inc. as the franchisor — the entity you would actually sign the franchise agreement with, as stated on the disclosure document itself. A registry filing names the franchisor, not necessarily its ultimate parent company.
How much does a Touching Hearts franchise cost?
Touching Hearts's most recently filed FDD (Item 7) puts the total estimated initial investment at a range disclosed in Item 7, with an initial franchise fee of $49,500. That price is the franchisor's own estimate of what it takes to open, not a quote. The full report breaks down every fee line and benchmarks it against senior & home care peers.
How much profit does a Touching Hearts franchise make?
Touching Hearts discloses unit earnings in Item 19, but that figure is revenue — sales — not profit. Royalties, the ad fund, rent, payroll and supplies all come out of it, and no FDD discloses what an owner nets. Any Touching Hearts franchise profit number quoted elsewhere is an estimate. The full report shows the disclosed revenue against the full ongoing fee load it has to cover.
Does Touching Hearts disclose financial performance (Item 19)?
Yes — Touching Hearts reports unit-level earnings in Item 19. The full report shows the actual revenue figures and how they rank against senior & home care peers.
Are there lawsuits against Touching Hearts?
No — Touching Hearts's most recently filed FDD (2024) discloses no litigation in Item 3. Franchisors must disclose material litigation involving themselves, their predecessors, parents, affiliates and management, so an empty Item 3 is a genuine signal rather than an omission.
Is Touching Hearts a good franchise to buy?
That comes down to how Touching Hearts's investment, earnings, litigation and franchisee churn stack up against senior & home care peers — which is exactly what the full report answers. For $99 you get the risk level and what's driving it, the actual Item 19 earnings (disclosed in this FDD), where every figure ranks against peers, and the specific questions to ask the franchisor before you sign.
Everything the sections above point to, in one place: Touching Hearts's risk level and what's driving it, the actual Item 19 earnings, every figure ranked against senior & home care peers, and the litigation & churn detail — with the questions to put to the franchisor before you sign.
Get a free email when something changes on Touching Hearts or senior & home care: a new FDD registration, a new lawsuit, an outlet count that shifts, or Item 19 earnings going from undisclosed to disclosed. Pulled straight from the same registries every report is built on.